Rick Haskell
Scorecards are a Game-Changer
Are you a small to mid-sized lender, perhaps a regional bank or credit union, or maybe an up-and-coming specialty finance company with...
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Rick Haskell
- Apr 27
- 3 min
The Collections Manager’s Duty, & Opportunity
Perhaps you started your career as a front-line collector—most likely working early-stage delinquent accounts, and driven with a natural...
Rick Haskell
- Apr 17
- 3 min
Middle Management Disrupters!
For those of you sitting in a manager’s or director’s role, this article is for you. First of all, congratulations for the work that you...
Rick Haskell
- Apr 14
- 2 min
When the Going Gets Tough, the Tough Get Going!
Unless you’ve been living under a rock, you’re undoubtedly aware of where we are in “the cycle”. Loan origination is slowing down,...
Rick Haskell
- Apr 9
- 2 min
Not Your Typical Reporting Package
When it comes to most lending software, out-of-the-box dashboards and reports are mostly useless, at least that’s been my experience....
Lendisoft
- Apr 4
- 4 min
Skills Based Assignments in Collections
Collections Brief #1 What is Skill-based Assignment and How can you make it work? Background The performance of your collections...
Rick Haskell
- Mar 30
- 2 min
Lendisoft LMS Feature: A/B Testing
In some circles, this is called champion/challenger, in others it’s known as A/B testing—whatever you call it, if you aren’t doing it,...
Rick Haskell
- Mar 21
- 1 min
The buy vs build dilemma
When it comes to software, all lenders are faced with the “buy vs. build” dilemma at some point. In truth, buy vs. build only exists...
Rick Haskell
- Mar 8
- 2 min
Lendisoft LMS Feature: Potential DQ
This method has been around for a while, but surprisingly it isn’t supported in most modern LMS systems—mainly because most modern LMS...
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